Hope Springs Forth
Throughout the year, we have continued to celebrate the 90th anniversary of The Upper Room daily Read More
Don’t you love the way God suddenly pops up with a touch of grace in totally unexpected ways? It’s extra special in dark times like this pandemic. Let me tell you how God surprised me yesterday. Self-quarantined, I didn’t realize until I went out for the mail that the trees already have that lovely pale green of budding leaves. Tiny purple violets and lavender grape hyacinths peeked through the grass. Spring already!
I knew I needed a few new shirts. Mine are so old and faded they’re pathetic. With the stores all closed, I sat down with a catalog and my credit card and dialed the 800 number. The person who answered spoke in heavily accented English I could hardly understand. I knew we were in trouble. I have a strong Southern accent, and sometimes even other Americans don’t quite understand me. Plus my hearing isn’t great any more, and I don’t know that phonic alphabet except Z for Zebra — which would work if I were a Zelda, but not so much for Nancy. The ensuing dialogue sounded like a stand-up comedy act, like that old “Who’s on first?” routine. “I’m sorry...what did you say?...would you repeat it?...can you please talk a little slower?” By the time we painfully worked through source code, customer number, name and address, and credit card info, I was frustrated and exhausted. I knew my voice sounded as snippy and short-tempered.
And of course that’s when God stepped in. I badly needed an attitude adjustment! I felt sudden shame. Had I forgotten, for goodness’ sake, what was happening all over the world — the horrible coronavirus everywhere? This was not a robot on the phone but a fellow human being. No doubt one as frantically concerned for the safety of his family and friends as I was. And working at a job which must be so hard in a language that was not his first. Yet this man had remained patient and courteous the whole time. I felt a warm rush of empathy and friendliness. “How are YOU? Are you washing your hands?” I asked. He laughed and we had a short, friendly conversation. I learned he was in India. We both expressed gratitude that our families were well. Before we hung up I was able to say “God bless you” and he thanked me. It all began with a telephone connection. Thanks to a nudge from God, it ended with a connection heart to heart.
Nancy Dendy Ryle (Georgia, USA)